Micro Behaviours

Often it’s the little things that people do without thinking that can have such a negative impact on work place relations and productivity

We are pleased to be able to offer both a ten minute briefing video and a 25 minute E-learning course that address the issues created by what we used to call annoying habits and now describe as micro behaviours.

It might just be that quick glance at your watch, failing to acknowledge a colleague’s suggestion, checking your texts in a meeting or forgetting a name.

But the little things we do say a lot about what we’re really thinking – they are micro behaviours that send powerful messages to those around us.

Often unconscious these things that we say and do can make other people feel included, valued and motivated – or they can also make other people feel excluded, unappreciated and disrespected.

Long overlooked in the workplace, micro-behaviours are increasingly being seen as a crucial part of building employee engagement, improving performance, boosting motivation and unlocking creativity

Both the Briefing and the Course combine original drama with expert insight and analysis, to look at how micro-behaviours can affect things like communication, motivation and performance and how we can make them work to our advantage.

The Briefing

This ten minute video examines the impact that micro-behaviours can have on our working relationships.

Video briefing description

Micro-behaviours are the tiny things that we say and do that tell those around us about what we’re feeling or thinking.

We’re often not even aware of them happening, but they can have a huge impact on working relationships and team dynamics and are often a key indicator of unconscious bias.

Learning outcomes

This video briefing will give a better understanding of:

• what we mean by micro-behaviours and micro-messages and their impact in the workplace
• the damage caused by negative micro-behaviours (‘micro-inequities’)
• the relationship between micro-behaviours and unconscious bias
• the importance of being aware of and regulating our own behaviour
• how using positive micro-behaviours can support diversity and inclusion.

The Course

This twenty-five minute e-learning course explains how to become more aware of your own micro-behaviours and those of other people and how these may be affecting the relationships that you have at work.

The course will raise your awareness of how you might improve your micro behaviours.

Learning outcomes

This course will give a better understanding of:

• what micro-messages are, how and why we send them and their impact in the workplace
• the damage caused by the negative micro-messages that we send (‘micro-inequities’) and the business case for tackling them
• how our behaviour can reflect our unconscious bias and how recognising and actively challenging this bias can deliver huge benefits
• how using positive micro-messages (‘micro-affirmations’) can improve employee engagement, enhance performance, unlock creativity and help build collaborative, cohesive teams.

Experts

The experts involved in the creation of these learning resources include

• Professor Binna Kandola OBE- Senior Partner, Pearn Kandola
• Dr Nic Hammarling- Head of Diversity, Pearn Kandola

Ask a Work Place Learning Centre Expert about how we can tailor this e-learning resource to meet your exact needs.

Work Place Learning Centre experts will work with you to create a learning activity that includes whatever you need, your corporate branding, references to your policies and procedures, using your corporate language, non English language versions.

You name it, this learning resource really can be tailored to meet the exact requirements of the learning need that you want to address.

Simply ask a Work Place Learning Centre Expert for more information.

This Learning Programme can be purchased as part

of a range of different learning solutions.

Option 1 - As a stand-a-lone Learning Programme.

Option 2 - As part of an annual training plan

Option 3 - As part of blended learning solution

with learning resources selected from across the

Work Place Learning Centre catalogue.

Option 4 - As part of a trainer led learning

experience, in which a Work Place Learning

Centre trainer shows you how to utilise the

Learning Programme to create value adding

learning experiences that impact bottom line

performance.

If you would like to discuss the various

purchase options available with this Learning

Programme, please save it to your basket and one

of the Work Place Learning Centre advisers will

contact you.

Ask a Work Place Learning Centre Expert about the discounts available when you buy multiple copies of this learning resource or combine buying this resource with a purchase of other resources.

Why not let Work Place Learning Centre quote for providing learning resources and activities to meet all of your learning needs?

Just ask a Work Place Learning Centre Expert for more information

Work Place Learning Centre may not always have the lowest price, but we always provide our clients with the highest levels of support.

So, with the support of our team of expert trainers and development coaches you can be assured of achieving all of the learning objectives required of your employees.