Will and skill essential to implementation of flexible working

Line managers need the 'will' and the 'skill' to effectively implement successful flexible working practices

Line managers' attitudes are key to effective flexible working and managers must bring policies to life if organisations are to reap the benefits, according to the Chartered Institute of Personnel and Development (CIPD).

Almost half (45%) of line managers reported difficulties in implementing flexible working practices, according to a recent CIPD survey. The factors most likely to cause problems were demonstrating fairness between employees, communicating with their team and controlling workflow.

Rebecca Clake, CIPD Organisation and Resourcing Adviser, said:

"The real challenge for employers is how to implement and operate flexible working in practice, in order to create the positive culture and secure the improved performance they desire. The role of the manager goes beyond their understanding of policy and process, it is their mindset and attitudes as well as their ability to handle the management issues associated with a more flexible workforce that is crucial.

"CIPD research shows there are clear business benefits to be achieved from introducing effective flexible working policies, three-quarters of employers say flexible working practices have a positive effect on staff retention, and 70% say that flexible working has had a positive effect on staff motivation.

Organisations who only half-heartedly introduce policies or fail to effectively implement good policies could lose out on the possible benefits."

Gerry Sutcliffe, Minister for Employment Relations and Consumer Affairs, DTI, adds,

"The Government is committed to the growth of flexible working. It is good for business, employees and their families.
 

Members of the Work Place Learning Centre team are available to provide journalists and media organisations with expert comment on all aspects of learning at work.

View our editorial policy click here.